Work setting

• Transportation, communication and utilities

Budgetary responsibility

• $100,001 – $500,000

Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Negotiate collective agreements on behalf of employers or workers
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• MS Access
• MS Office
• Quick Books
• Google Drive
• Electronic mail

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Project management

Additional information

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Organized
• Accurate
• Reliability
• Accountability
• Quick learner